Dr. Michaels


Diplomate, American Board of Oral Implantology
Board Certified Oral Implantologist


Dr. Polly Michaels was born and raised in Duluth, Georgia. She earned a B.S. in Biochemistry from The University of Georgia and in 1998 she graduated from The Dental College of Georgia at Augusta University. She was an Officer in the Commissioned Corps under the command of the Surgeon General for the next eight years, practicing in Washington State, Oklahoma and Alaska, before entering private practice in the Denver, Colorado area.

In July 2002, she completed a hospital-based, two-year, Advanced General Practice Residency in Tahlequah, Oklahoma. Working closely with dental specialists, Dr. Michaels refined and enhanced her abilities. She expanded the variety of procedures she could perform to include some of those commonly referred to specialists. She also worked with medically complex or compromised patients including transplant patients, patients with severe cardiovascular disease, dialysis patients, cancer patients and trauma patients. By working closely with the patients’ medical physicians, a team was formed to provide the best care possible.

Dr. Michaels is dedicated to continual learning and developing a dynamic dental practice where the highest quality care is provided to her patients in a clean, caring environment. She is a Board Certified Oral Implantologist who is a Diplomate of the American Board of Oral Implantology. This is the most prestigious accomplishment and qualification available in Implant Dentistry. Dr. Michaels is also a Fellow of both the American Academy of Implant Dentistry and the International Congress of Oral Implantologists. In addition to her training and experience in the administration of oral conscious sedation, Dr. Michaels also holds advanced licensure in IV sedation. Dr. Michaels is an Affiliate Clinical Instructor at the University of Florida College of Dentistry, a National Speaker on Dental Implantology, and a member of the National Dental Practice-Based Research Network.

Dr. Michaels lives in Homosassa and has been married to Robert for over 20 years. She is the proud Mom of teenage twin boys, Brody and Camden. Dr. Michaels enjoys wakeboarding, snow skiing, taekwondo, paddleboarding, camping, playing the clarinet and spending time with her family.

Practice Administrator


Practice Administrator

Robert was born and raised in Savannah, Georgia. He attended Benedictine Military School, then earned degrees at The University of Georgia, Central Washington University and The University of Alaska Anchorage, where he earned his MBA and graduated with Beta Gamma Sigma honors. He has managed Dr. Michaels’ practice since 2010.

Robert lives in Homosassa with his wife of over 20 years, Dr. Michaels, and teenage twin sons, Brody and Camden. In his free time, Robert enjoys weightlifting, boxing, snow skiing, wakeboarding, playing the trumpet, computers and family time.

Business Staff


Business Assistant

Crystal was born in Ft. Lauderdale and raised in Spring Hill. She brings five years of management experience to our business office, and has four years of previous dental office experience.  In 2010, Crystal graduated from PHSC as an Expanded Functions Dental Assistant. Crystal  joined the Michaels Center for Dental Excellence team in 2019.

Crystal enjoys interacting with patients on a daily basis, and putting a smile on every patient’s face!

Crystal has 3 children; Aulani, Julius and Layla.

During her free time, Crystal loves Tae Kwon Do and outdoor activities with her family.


Business Assistant

Doreen was born in New York and raised in Spring Hill.  She has been with Michaels Center for Dental Excellence since 2019.

Doreen attended Pasco Hernando State College and she has 6 years of experience in the insurance industry.

Doreen brings a positive and friendly personality to the Michaels Center for Dental Excellence Family, with a focus on providing the best patient experience possible.  She enjoys meeting new people and continuing education.

Doreen resides in Spring Hill.  She enjoys spending time with her nephew, Mason, and niece, Olivia, as well as kayaking and going to the beach.


Treatment Planning Coordinator

Nicole was born and raised in New Jersey. She graduated from Central Career School in South Plainfield, New Jersey with a Certificate in Dental Assisting. Nicole has been a member of the Michaels Center for Dental Excellence team since 2014, with 8 previous years’ experience as a Lead Dental Assistant.

Nicole is a team player, whose enthusiasm is contagious. She is determined to provide her patients with the best dental experience possible. Nicole loves interacting with people of all different walks of life. She has a passion for surgery and helping to create beautiful smiles.

Nicole resides in Spring Hill and has been married to her husband, Alfred, for over 10 years. She has four children, Christopher, Alyssa, Darryn and Briell; as well as a dog, Bella.

In her free time, Nicole enjoys sunbathing on the beach; horseback riding; and anything with her kids!

Coming Soon!

Business Assistant

Coming Soon!

Dental Assistants


Dental Assistant

Heidi was born in Lynn, Massachusetts as an “Air Force Brat.” She attended Pasco-Hernando State College and graduated from the Florida College of Medical and Dental Careers with certificates in Radiology and as an Expanded Duty Dental Assistant. Heidi is also a National Registered Dental Assistant. She has over 30 years of experience in the dental field, joining Michaels Center for Dental Excellence in 2010.

Heidi is our cosmetic queen! She treats all of our cosmetic cases like fine art, helping patients achieve the most beautiful smile possible. Heidi loves helping and getting to know our patients; all aspects of dentistry; taking good care of people; and her coworkers.

Heidi resides in Spring Hill with fiancé Michael. She has three sons, Russell, Erik and Josh. In her free time Heidi is active in her church; singing, assisting the Minister and acting as an Altar Guide. She has also been active in the Boys Scouts, with all three of her sons earning the Eagle Scout rank. She is partner to Caparello Creations, which markets fine art of her late husband, Antonio Caparello. Heidi enjoys singing; painting; writing poetry; shooting; archery; and helping her fiancé, Michael, in his studio and with his music students.


Dental Assistant

Jazmin is originally from New York and was raised in Puerto Rico. In 2018, Jazmin graduated from ATA Career Academy as a Certified Dental Assistant. Jazmin joined the Michaels Center for Dental Excellence team in 2017.

Jazmin enjoys making her patients comfortable and helping them obtain the care they need. She loves teamwork, communication and wearing a big smile!

During her free time, Jazmin enjoys going to the beach, listening to music, dancing, travelling, church and spending time with her family.

Coming Soon!

Lead Dental Assistant

Coming Soon!

Dental Hygienists


Dental Hygienist

Melanie was born and raised in Baldwin, New York. She graduated from PHSC with an Associate of Science degree in Dental Hygiene. She is a Certified Registered Dental Hygienist with a Certificate in the administration of Local Anesthesia. Melanie has been a member of the Michaels Center for Dental Excellence team since 2014.

Melanie has a passion for her profession, which is displayed by her enthusiasm to learn and excitement to care for her patients. Melanie loves getting to know her patients and their families, catching up with them at each visit. Her patients become her friends. Melanie takes pride in helping her patients maintain beautiful smiles.

Melanie resides in Brooksville. She has a Schnauzer, Sophia, and a parakeet, Mimi. Melanie enjoys working out, shopping, kayaking and watching football. She is a huge fan of the Jets!


Dental Hygienist

Ashley is a native of Brooksville. She graduated from Pasco-Hernando State College earning an AA Degree and an AS degree in Dental Hygiene. Ashley graduated from the University of South South Florida with a BS in Biomedical Sciences. She is a Certified Registered Dental Hygienist with a Certificate in the administration of Local Anesthesia. Ashley joined the Michaels Center for Dental Excellence team in 2016.

Ashley loves helping and educating her patients, and interacting with her patients and co-workers on a daily basis.

Ashley resides in Brooksville with her husband, Steven, and their two dogs. Ashley enjoys kayaking, mud runs, football games (Go Bucs!), Netflix binge watching, camping and spending time with her family.